External App Vendor Contacts for Support
Visit Humboldt's Academic Technology Guides for detailed tutorials on the following supported tools:
Ally
User Guides
Canvas Support Form
Phone: 707-826-3633 (local support)
Analytics Beta
Canvas Support Form
User Guides
Phone: 707-826-3633 (local support)
Attendance (Roll Call)
Vendor: Instructure
Website: https://canvas.humboldt.edu/ (click “Help” on the left navigation)
User Guides & FAQs
Phone: 1-866-746-3015
Badgr
User Guides
Canvas Support Form
Phone: 707-826-3633 (local support)
Canvas Commons
Vendor: Instructure
Website: https://canvas.humboldt.edu/ (click “Help” on the left navigation)
User Guides & FAQs
Phone: 1-866-746-3015
Cengage Learning
Vendor: Cengage Learning
Website: http://www.cengage.com/
FAQs
User Guide
Phone: 1-800-354-9706
Cerego
Vendor: Cerego LLC
Website: https://support.cerego.com/hc/en-us
Support e-mail: support@cerego.com
User resources
Phone: 415-518-3926
Chat
Vendor: Instructure
Website: https://canvas.humboldt.edu/ (click “Help” on the left navigation)
User Guides/FAQs
Phone: 1-866-746-3015
Clickers
Vendor: Turning Technologies
Website: https://www.turningtechnologies.com/
Help Desk Support Form
Phone: 1-866-746-3015
Macmillan Higher Education
Vendor: Macmillan Learning
Website: http://www.macmillanlearning.com/
Phone: 1-800-936-6899
McGraw-Hill Connect
Vendor: McGraw-Hill
Website: connect.mheducation.com
User Guides/FAQ
Phone: 1-800-331-5094
NBC Learn
Vendor: NBC
Website: http://www.nbclearn.com/
User Guides/FAQ
Phone: 1-877-622-7502
Norton (W. W. Norton)
Vendor: WW Norton
Website: https://wwnorton.com/help
User Guides/FAQ
Phone: 1-212-354-5500
Pearson MyLab and Mastering
Vendor: Pearson Education
Website
Support Form (Product name: “mylab” or ”mastering”)
User Guide
Phone: 1-800-677-6337
Pearson Revel
Vendor: Pearson Education
Website
Support Form (Product name: “REVEL”)
User Guide
Phone: 1-800-677-6337
Sapling
Vendor: Macmillan Learning
Website
Support Form
User Guides/FAQs
Phone: 1-800-203-6755
SCORM
Vendor: SCORM
Website: https://scorm.com/
Support Form
User Guides/FAQs
Phone: 866-497-2676
Turnitin
Vendor: Turnitin
Website: turnitin.com
Help Desk Support Form
User Guides/FAQs
Phone: 1-866-816-5046
Vendor: Twitter
Website: https://twitter.com
Help Desk Support Form
User Guides/FAQs
Phone: 1-415-222-9670
VoiceThread
Vendor: VoiceThread
Website: https://voicethread.com
Help Desk Support Form
Phone: (this vendor prefers online access by customers for support issues).
WileyPlus
Vendor: Wiley
Website: https://www.wileyplus.com/
Customer Support
Training Resources
Phone: 815-307-3706
Wiris Editor
Vendor: Maths for More
Website: www.wiris/editor
Support e-mail: support@wiris.com
User Guides/FAQs
Phone: 1-877-888-7919
YouTube
Vendor: YouTube
Website: https://www.youtube.com
Help Desk Support Form
User Guides/FAQs
Phone: 1-650-253-0000
Zoom
Vendor: Zoom
Websites: https://humboldtstate.zoom.us, https://zoom.us
Zoom Support Center
Help Desk Support Form
User Guides/FAQs
Phone: 1-888-799-0125